Privacy Policy

Overview

This Privacy Policy explains how Med First Clinic (“we”, “us”) handles information collected through this website. It applies to the website only.

Med First Clinic provides appointment coordination and patient communication services. Medical evaluations are performed by independent licensed medical professionals, who maintain their own privacy practices for the care they provide.

Information we collect

Information you provide. When you submit a form on this website, we collect the details you enter:

• Appointment requests: name, phone number, email address, state, appointment type, preferred contact method, and whether the request relates to a motor vehicle accident.
• Referral inquiries: organization name and type, contact name, email, phone, referral type and preferred contact method.
• Contact messages: name, email, optional phone number, topic and your message.

Information collected automatically. Like most websites, the servers that host this site may record standard technical information such as IP address, browser type, pages requested and the date and time of each request.

How we use information

• To respond to your request, inquiry or message.
• To contact you about available appointment options.
• To coordinate appointments and follow-up services you ask us to help with.
• To operate, maintain and secure this website.
• To meet legal obligations.

How we share information

We do not sell the information you submit through this website. We may share it:

• With licensed medical professionals and healthcare providers, as needed to coordinate the appointment or services you request.
• With service providers that help us operate this website and communicate with you, under appropriate confidentiality obligations.
• With an authorized referring office, where the patient has given appropriate consent.
• When required by law, or to protect the rights and safety of patients, the public or Med First Clinic.

Health information

The forms on this website are designed to collect contact and scheduling details only. Please do not send medical history, symptoms, injury details, medical records or other health information through this website or by email.

Health information you share with a medical professional during an evaluation is handled by that provider in accordance with their privacy practices and applicable law.

Cookies and third parties

This website does not currently use advertising or analytics cookies. The site loads its typefaces from Google Fonts, which means your browser makes a request to Google’s servers when you view a page. If analytics or other tools are added in the future, this policy will be updated to describe them.

Security

We take reasonable steps to protect the information we handle. No method of transmitting or storing information online is completely secure, which is one reason we ask you not to send health information through this website.

Your choices

You may ask us to update or delete the contact information you have submitted through this website, or to stop contacting you, by using the details on our Contact page. Depending on where you live, you may have additional rights under applicable privacy laws.

Children

This website is not directed to children under 13, and we do not knowingly collect information from children through it. A parent or guardian should submit any request on behalf of a minor.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last revised.

Contact us

Questions about this policy can be sent to us using the details on our Contact page.