Telemedicine

Medical Care From Wherever You Are.

Connect with licensed medical professionals through convenient virtual appointments.

Telemedicine can make it easier to receive medical guidance without unnecessary travel, depending on your symptoms and clinical needs.

Request a Telemedicine Appointment

Telemedicine is not for emergencies. If you are experiencing a medical emergency, call 911.

A man sits in an armchair at home, speaking with a physician who appears on his laptop screen

How telemedicine works

Four Steps to a Virtual Appointment.

  1. Request an appointment

    Tell us how to reach you and the type of appointment you’re looking for.

  2. Receive your details

    Receive appointment details and instructions for joining your visit.

  3. Connect by secure video

    Connect with a medical provider through secure video.

  4. Know your next steps

    Receive recommendations and appropriate next steps.

Benefits of virtual care

Care That Fits Around Your Day.

For many concerns, a virtual visit can be a practical first step toward getting medical guidance.

A woman sits at a desk at home, speaking with a physician who appears on her computer screen
Convenient access from home
Join your appointment from home, work or wherever you have a private space and a connection.
Reduced travel requirements
Eligible patients can speak with a provider without the time and cost of getting to an office.
Helpful when transportation is limited
A virtual visit may be an option if you don’t have a vehicle or find it difficult to travel.
Individualized medical guidance
A licensed medical professional considers your symptoms, history and concerns.
Follow-up care coordination
If additional services are recommended, we can help coordinate the next steps.

Your appointment

What Happens During Your Appointment?

Every visit is different. What your provider covers depends on your symptoms and what can appropriately be assessed by video.

During a visit, a provider may:

  • Review your medical history
  • Discuss your symptoms
  • Evaluate concerns that can appropriately be assessed remotely
  • Determine whether additional examination or testing is necessary
  • Recommend next steps
A virtual visit does not replace every physical examination. If your provider needs to examine you in person or order testing to evaluate your concern, they will tell you.

Know the limits

When In-Person Care Is Needed.

Telemedicine is not right for every situation. Some conditions require an in-person evaluation, imaging, or emergency treatment.

  • Concerns that need a hands-on physical examination
  • Symptoms that require imaging or other testing to evaluate
  • Conditions your provider determines cannot be safely assessed by video
  • Any situation that may be a medical emergency
Telemedicine is not appropriate for medical emergencies If you have severe or rapidly worsening symptoms — such as chest pain, difficulty breathing, signs of a stroke, a serious injury, or heavy bleeding — call 911 or go to the nearest emergency department right away. Do not wait for a virtual appointment.

Ready to Connect With a Medical Provider?

Tell us how to reach you and our team can contact you about available telemedicine appointment options.

Request an Appointment